Terms of Service

Last Updated: May 28, 2025

Welcome to JustHorse. These Terms of Service ("Terms") govern your access to and use of the JustHorse mobile application and any related services (collectively, the "Service").

By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

JustHorse is a social platform for horse enthusiasts, allowing users to connect, share content, create and book training sessions, and buy and sell horses and related equipment. We provide these services subject to the following terms and conditions.

Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you must have permission from a parent or legal guardian, who must agree to these Terms on your behalf. Certain features, such as payment processing and marketplace transactions, may be restricted to users 18 years and older.

User Accounts

Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use of your account

One Person, One Account

Each person may maintain only one account. Accounts registered by "bots" or automated methods are not permitted.

Account Termination

We may suspend or terminate your account if:

  • You violate these Terms or our Community Guidelines
  • We are required to do so by law
  • We believe your actions may create liability for JustHorse, other users, or third parties
  • Your account shows signs of fraud, abuse, or suspicious activity

User Content

Content Ownership

You retain ownership rights to any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant JustHorse a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your User Content in any and all media.

Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

  • You own or have the necessary rights to use and authorize JustHorse to use your User Content
  • Your User Content does not infringe or violate the rights of any third party
  • Your User Content complies with these Terms and all applicable laws

Community Guidelines

To maintain a safe and supportive community, you agree not to:

Prohibited Content

  • Post content that is illegal, harmful, threatening, abusive, harassing, or defamatory
  • Share false, misleading, or deceptive content
  • Post content that depicts animal cruelty or mistreatment
  • Share private information about others without consent
  • Post content that promotes illegal activities
  • Upload viruses or malicious code

Prohibited Behavior

  • Impersonate others or misrepresent your affiliation
  • Engage in harassment, bullying, or intimidation
  • Use the Service for any illegal purpose
  • Interfere with or disrupt the Service
  • Collect personal data about other users without permission
  • Use automated methods to access the Service

Animal Welfare

As an equestrian community, we prioritize horse welfare. You agree to:

  • Promote humane treatment of horses in all content
  • Not share or promote abusive training techniques
  • Report content that depicts horse mistreatment or neglect

Training Sessions

Session Creation

When creating training sessions, you agree to:

  • Provide accurate information about the session
  • Only offer training services you are qualified to provide
  • Comply with all applicable laws and regulations
  • Honor bookings made through the platform
  • Maintain appropriate safety standards

Session Booking

When booking training sessions, you agree to:

  • Pay the specified fee for the session
  • Attend as scheduled or cancel within the designated period
  • Follow all safety instructions provided by the trainer
  • Accurately represent your and your horse's skill levels

Important Notice

Users participate in training sessions at their own risk. We strongly recommend verifying trainer credentials, using appropriate safety equipment, obtaining appropriate insurance coverage, and following safe horsemanship practices at all times.

Marketplace

Listing Items

When listing items for sale, you agree to:

  • Provide accurate and complete descriptions
  • Set fair and transparent pricing
  • Disclose any defects, health issues, or other relevant information
  • Only list items you legally own and have the right to sell
  • Comply with all applicable laws and regulations

Prohibited Items

The following items are prohibited:

  • Illegal goods or services
  • Counterfeit or stolen items
  • Dangerous or hazardous goods
  • Items that infringe on intellectual property rights
  • Animals that are mistreated or in poor health
  • Prescription drugs or veterinary medicines without authorization

JustHorse serves only as a venue for buyers and sellers to connect. We are not a party to any transaction between users and do not guarantee the quality, safety, or legality of items.

Payments and Fees

Payment Processing

We offer two types of payment processing:

  • Training Sessions and Marketplace: Payments are processed through Stripe, Inc.
  • In-App Subscriptions: Processed through Apple App Store or Google Play Store.

In-App Subscriptions

By purchasing a subscription, you agree to:

  • Recurring Billing: Subscriptions automatically renew unless cancelled.
  • Subscription Management: Manage via App Store or Play Store settings.
  • Cancellation: Cancel anytime, effective at end of billing period.
  • No Partial Refunds: No refunds for unused portions, except as required by law.

Intellectual Property

The Service and its original content, features, and functionality are owned by JustHorse and are protected by international copyright, trademark, and other intellectual property laws.

Subject to these Terms, JustHorse grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for personal, non-commercial purposes.

Third-Party Links and Services

The Service may contain links to third-party websites or services that are not owned or controlled by JustHorse. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.

If you wish to terminate your account, you may do so through the app settings or by contacting us.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

JUSTHORSE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT WILL BE ACCURATE, RELIABLE, OR COMPLETE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUSTHORSE SHALL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THE USE OF THE SERVICE.

IN NO EVENT WILL JUSTHORSE'S AGGREGATE LIABILITY EXCEED €100 OR THE AMOUNT YOU PAID IN THE LAST 12 MONTHS.

Dispute Resolution

Informal Resolution

If you have a dispute with JustHorse, please contact us first at support@justhorse.com. We'll try to resolve the dispute informally.

Arbitration

If we cannot resolve a dispute informally, any controversy shall be settled by arbitration administered by the International Chamber of Commerce in Stockholm, Sweden.

Applicable Law

These Terms shall be governed by the laws of Sweden, without regard to its conflict of law provisions.

Changes to Terms

We may modify these Terms at any time. For material changes, we will provide at least 30 days' notice before the changes become effective.

Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: legal@justhorse.com
  • Postal Address: JustHorse Legal Department, Vastra Tomvagen 26, 43974 Kungsbacka, Sweden

These Terms of Service were last updated: May 28, 2025